What's changed
With these October updates, Studio makes it easier to track orders, ask for help and work as a team.
- Chat support A chat inside Studio connects you to support, with messages and attachments that arrive instantly. You can also open it from an order.
- Clearer orders Each order shows a status that is easy to understand, and if a quote is rejected, a conversation with support opens automatically to review it.
- Notifications that take you straight there Notifications update instantly and take you to the order they refer to with a single click.
- Profile and teams The profile has been rebuilt and shows the teams linked to your subscriptions and who is in each one, and lets you invite or remove colleagues.
- Tailored notifications Everyone chooses which alerts to receive, grouped by area: catalogues, orders, subscriptions, support and teams.
Why it matters
Questions about an order are answered inside Studio, with no back-and-forth by email. You always know where a job stands and you only get the alerts you need. If your company uses several email domains, you can invite colleagues from each of them.